IT Governance & Infrastructure

Infrastructure and operation management services

Case Study

Application Management & Maintenance IT Governance & Infrastructure Selective Outsourcing & Application Management

A major company operating in the Media Market Company has choosen Reply, which over the years has gained a in-depth experience in the delivery of Infrastructure and Operation Management services, with the management of its infrastructure services.

Surviving the era of the ice. The opportunities for IT organizations

Event

09.06.2009

Events IT Governance & Infrastructure Selective Outsourcing & Application Management

Atlas Reply participated with a booth and a speech at the Conference Surviving the era of the ice. The opportunities for IT organizations. The event was in Rome on 9th June 2009.

Code profiling & performance analysis

Best Practice

IT Governance & Infrastructure Oracle Technologies Stacks

Based on its long and in-depth experience in the delivery of mission-critical solutions, Technology Reply has engineered a solution that - basing on OpenSource and/or Sales tools, reference Best Practices and testing methods - enables to analyze system performances and to highlight its critical points (bottlenecks) estimating the maximum load the system can bear.

ITIL: engine of the services

Event

08.05.2008

Events IT Governance & Infrastructure ITIL Public Sector Selective Outsourcing & Application Management

Atlas Reply participated to the 2008 Spring Conference “ITIL: Engine of the Services”, that took place on 8 May 2008 at the Atahotel Villa Pamphili, in Rome.

Surviving the era of the ice. The opportunities for IT organizations

Event

09.06.2009

Events IT Governance & Infrastructure Selective Outsourcing & Application Management

Atlas Reply participated with a booth and a speech at the Conference Surviving the era of the ice. The opportunities for IT organizations. The event was in Rome on 9th June 2009.

System Infrastructure

Best Practice

disaster recovery IT Governance & Infrastructure migration server consolidation

The ICT infrastructure represents the cornerstone upon which all enterprise business processes rest.

E2D2 Enterprise Engine for desktop deployment

Best Practice

Application Management & Maintenance Applications Suite IT Governance & Infrastructure Microsoft Technologies Stacks

Cluster Reply supports companies in the delicate phase of reviewing the client platform and defining the new business infrastructure.

E2M2 Enterprise Engine for Messaging Migration

Best Practice

Application Management & Maintenance Applications Suite entrerprise IT Governance & Infrastructure Microsoft Technologies Stacks

E2M2 solution developed by Cluster Reply, changes the way to plan and to implement the migration of email systems to Microsoft Exchange 2007.

E2T2 Enterprise Engine for Trouble Ticketing

Best Practice

Application Management & Maintenance Applications Suite Entrerprise IT Governance & Infrastructure Microsoft Technologies Stacks Trouble Ticketing

Cluster Reply has developed a framework software based on Microsoft SharePoint 2007 (MOSS 2007) technology which, leveraging some native functions in combination with specific customizing carried out by Cluster Reply, satisfies those service contexts that need service ticket tracking.