CRM

Reply XCHANGE 2010

Event

08.07.2010

Cloud Computing CRM Data Services Events SCM Security Social networking

Reply XCHANGE, the event that Reply organized to share knowledge on new technologies, took place on July, 8th at Bocconi University Conference Centre in Milan.

SAP - Congress for Insurance 2010

Event

01.07.2010 - 02.07.2010

CRM Events Financial Services Insurance SAP Technologies Stacks

syskoplan AG joined the SAP Congress for Insurance in Frankfurt.

SAP - Congress for Banks

Event

06.10.2009 - 07.10.2009

Banking CRM Events Financial Services SAP Technologies Stacks

syskoplan AG joins the SAP Congress for Banks in Frankfurt. The event is the most important event for SAP banking solutions in Europe and it will take place in Frankfurt Main on 6 and 7 October 2009.

Mediaset Premium: the evolution toward a customer-centric model

Case Study

Broadcasters CRM EAI ERP Mediaset Middleware Multichannel Oracle Siebel Telco & Media Web Services

Reply is one of the the main IT partners of Mediaset for the Premium initiative and is accompanying the growth of new business by contributing to the definition and fulfillment of the plan for the implementation and development of systems to support business.

For Customer leading a superior customer management perspective

Best Practice

business target change management Collaboration CRM CRM 2.0 PMI

4Cust Reply’s mission is to work alongside the Customer in identifying, implementing and managing organisation strategies and the technologies required for achieving business targets.

Consob portal: from informative site to reliable and effective point of reference

Case Study

consob CRM Digital Media Financial Services Information & Knowledge portal Simplify & Save

The Commissione Nazionale per le Società e la Borsa is the public authority responsible for regulating the Italian securities market. Its activity is aimed at the protection of investing public.

A new portal to support the management of advertising spaces

Case Study

CRM Digital Media Information & Knowledge Java Oracle Portal Telco & Media

An important Publishing Group was supported by Technology Reply to improve and enhance the portal's functions to manage the company's advertising space.

The adoption of a SOA model for SAVA's services

Case Study

Adapter Consumer Credit CRM Decoupling EAI Enterprise Architecture & SOA Financial Services Multichannel Process Integration Reuse SAVA Web Services

The primary finance holding for car purchase in Italy belongs to the Fidis Retail Group and is present also in Europe -France, Germany, Holland, England, Spain, Greece, Polland, Denmark, Austria and Switzerland-.

Customer Relationship Management

Best Practice

CRM Multichannel Order Management Sales

Reply provides its integrated vision of processes and organization to create the right level of effective integration between the framework of a given CRM solution and the company’s existing Back-Office structures.

SAP - Congress for Banks

Event

06.10.2009 - 07.10.2009

Banking CRM Events Financial Services SAP Technologies Stacks

syskoplan AG joins the SAP Congress for Banks in Frankfurt. The event is the most important event for SAP banking solutions in Europe and it will take place in Frankfurt Main on 6 and 7 October 2009.

Mediaset Premium: the evolution toward a customer-centric model

Case Study

Broadcasters CRM EAI ERP Mediaset Middleware Multichannel Oracle Siebel Telco & Media Web Services

Reply is one of the the main IT partners of Mediaset for the Premium initiative and is accompanying the growth of new business by contributing to the definition and fulfillment of the plan for the implementation and development of systems to support business.

For Customer leading a superior customer management perspective

Best Practice

business target change management Collaboration CRM CRM 2.0 PMI

4Cust Reply’s mission is to work alongside the Customer in identifying, implementing and managing organisation strategies and the technologies required for achieving business targets.

Customer Relationship Management

Best Practice

CRM Multichannel Order Management Sales

Reply provides its integrated vision of processes and organization to create the right level of effective integration between the framework of a given CRM solution and the company’s existing Back-Office structures.

Microsoft Surface for interactive contact points

Best Practice

CRM Digital Media Interactive screen Microsoft RIA Surface Telco & Media Web 2.0

Reply knows how to support its clients during the whole planning and developing process of projects linked to innovative relationship modalities with a specific target: from the planning of communication strategies, to the development of single messages and contact tools, up to the system performance measurement.

Amplifon: optimization of sales network performances through full integration of business

Case Study

Adapter Amplifon Business Intelligence & Data Management Business Process Management CRM EAI Manufacturing & Consumer Products Middleware Retail

Updating and simplifying integration procedures through the various available platforms; guaranteeing the maximum reliability of communications between the headquarters and the stores; using a solution that is capable of ensuring an openminded approach towards partners.